🛡️ Safe & Secure Gaming

ci777 Responsible Gaming —
Your safety is our priority

ci777 believes gaming should be a source of enjoyment. We are committed to helping you play safely, mindfully, and in a controlled way.

Age Limit — 21+ Policy

The minimum age to open an account and play games at ci777

21+

For those aged 21 and over only

Registration and gaming at ci777 are strictly for individuals aged 21 or older. Minors are completely prohibited from opening an account or participating in any game. We follow a strict age verification process and are firmly committed to protecting minors from gaming. If any household member is a minor, keep your account details private and use device locks.

⚠️ Warning for parents: If children or teenagers have access to your device, make sure your ci777 account is password-protected. If needed, use parental control software that restricts access to online gaming sites.

Our Protection Tools

ci777 provides multiple tools to help you stay in control of your gaming

Deposit Limits

Set a cap on how much you can deposit per day, per week, or per month. Once a limit is set, it cannot be increased before the specified period ends — it is a simple way to keep your budget in check.

Time Limits & Time-Out

Set a daily gaming time limit. When the time is up, your session ends automatically. You can also take a full time-out of 24 hours, 48 hours, or 7 days — during which access to your account will be blocked.

Self-Exclusion

If you feel gaming is becoming a problem, exclude yourself for a set period or permanently. During this time you will not be able to log in, deposit, or place bets. Contact support to activate self-exclusion.

Bet Limits

Set an upper limit on how much you wager per session or per day. Once that limit is reached, no new bets can be placed. This is an effective step toward reducing losses.

Reality Check

At regular intervals ci777 reminds you how long you have been playing. These reminders keep you aware and give you the opportunity to take a break when needed.

Round-the-Clock Support

For any concerns, contact us via 24/7 live chat or at [email protected]. Our team is always ready to assist in Bengali and English.

The Golden Rules of Safe Gaming

Following these simple principles keeps gaming enjoyable at all times

  • Play for entertainment, not income. Gaming is a source of fun — do not treat it as a reliable way to earn money.
  • Set your budget in advance. Only spend what you are completely comfortable losing.
  • Avoid chasing losses. Trying to "win back" losses after a defeat creates the risk of losing even more.
  • Take regular breaks. Step away at least once every hour — stand up, have some water, get some fresh air.
  • Do not bet on impulse. Avoid gaming when you are in a bad mood, tired, or after drinking.
  • Balance gaming with other activities. Game alongside family, friends, work, and hobbies.
  • Never play with borrowed money. Gaming with debt leads to serious financial trouble.

Recognising the Warning Signs

Seek help immediately if you notice any of the signs below

⚠️ Warning Signs

  • You find it hard to stop gaming, even when you want to.
  • You keep trying to win back money you have lost.
  • Gaming is damaging your relationships with family, friends, or work.
  • You are hiding information about your gaming from family or friends.
  • You are using money meant for essential expenses — rent, food, or bills — on gaming.
  • You feel restless, anxious, or irritable when you are not gaming.

How to Self-Exclude

Take a temporary or permanent break from your account in just a few steps

01

Contact Support

Join ci777's live chat or email [email protected]. Make your request in Bengali or English.

02

Choose Your Break Period

30 days, 3 months, 6 months, or permanent self-exclusion — choose the duration that suits your needs.

03

Account Locked Immediately

After your request, your account will be locked promptly. During this time, no login, deposit, or bet will be possible.

04

Seek Professional Help if Needed

Alongside self-exclusion, consider speaking with a counsellor or mental health professional.

Deposit & Bet Controls

Control options available at ci777 for financial protection

Daily / Weekly Deposit Limit

Set the maximum amount you can deposit into your account within 24 hours or 7 days. A limit that has been set can be lowered immediately, but increasing it requires a waiting period.

Loss Limit

Set an upper cap on how much you are willing to lose within a given time period. Once that limit is reached, your session ends automatically.

Session Review

After each session, review your transaction and gaming history. Staying informed is the first step toward responsible gaming.

Need Help? We're Here!

If you feel gaming is getting out of control, contact ci777 support without delay. Our team is by your side around the clock.

ci777's Commitment

Our steps toward putting responsible gaming into practice

SSL Encryption & Security

Your personal information and transactions at ci777 are protected by the highest standard of SSL encryption. Your financial and personal security is our top priority.

Fair Play Guarantee

All games at ci777 are verified and powered by a certified, unbiased Random Number Generator (RNG). Results are completely impartial and unpredictable.

Trained Support Team

Our customer service team is specially trained in responsible gaming. If you are experiencing difficulties, they are equipped to assist you with empathy.

Transparent Terms & Conditions

All bonus, withdrawal, and gaming policies at ci777 are published in clear, plain language. No hidden terms or ambiguity — you always know what to expect.

Responsible Gaming — Common Questions

Answers to the most frequently asked questions about gaming safety

Only individuals aged 21 or older may open an account and play games at ci777. Participation by minors is strictly prohibited and we verify age.

To set a deposit limit, contact ci777 support via live chat or at [email protected]. A daily, weekly, or monthly limit will be set based on your request.

Yes. Any balance remaining in your account at the time of self-exclusion will be processed in accordance with the applicable rules. Contact support for details.

A time-out is a short break — typically 24 hours to 7 days. The account becomes active again once the period ends. Self-exclusion is longer-term — from 30 days up to a permanent break — and cannot be cancelled before the period expires.

Yes, for some people gaming can become problematic. It is a mental health matter and nothing to be ashamed of. Seeking help in time is the wisest course of action. ci777 is always ready to support you.

Yes, the ci777 support team is available 24/7 in both Bengali and English. Write to us via live chat or at [email protected] in whichever language you prefer.

ci777's Other Pages

Visit the pages below to learn more or to play