ci777 Terms & Conditions

1. Introduction & Acknowledgment

These Terms & Conditions ("Terms") govern the use of the ci777 platform and all its services. By visiting the ci777 website, registering an account, or using any gaming service, you confirm your full acceptance of these Terms.

ci777 is committed to providing a safe, transparent, and responsible online gaming environment. Our goal is to give every user a fair and enjoyable experience. These Terms form a legal agreement between you and ci777.

If you do not agree with these Terms, please refrain from using our services.

2. Key Definitions

The following terms used in these Terms are defined below:

• "Platform" — The ci777 website, applications, and all associated services.
• "User" or "You" — Any person who has registered an account on ci777 or is using the platform.
• "Account" — A user's registered personal account on ci777.
• "Balance" — The amount of funds held in a user's account.
• "Bonus" — Any promotional offer, credit, or reward provided by ci777.
• "Wagering Requirement" — The amount that must be wagered before bonus funds can be withdrawn.
• "Services" — All gaming, betting, and related features available on the ci777 platform.

3. Account Registration & Eligibility

3.1 Age Requirement

Users must be 21 years of age or older to open an account on ci777. We reserve the right to verify proof of age at any time. Operating an account on behalf of a minor is strictly prohibited.

3.2 One Account Policy

Each user may open only one account. If multiple accounts are found under the same person's name, ci777 reserves the right to suspend or close all related accounts and may forfeit any associated bonuses.

3.3 Accuracy of Information

All information provided at registration must be completely truthful, accurate, and up to date. Providing incorrect or false information may result in account closure. If any details change, ci777 must be notified as soon as possible.

3.4 Account Security

The user is solely responsible for keeping their account login credentials (username and password) confidential. If you become aware of any unauthorised use of your account, you must notify ci777 support immediately.

4. Financial Transactions — Deposits & Withdrawals

4.1 Accepted Payment Methods

ci777 currently supports the following payment methods: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Both deposits and withdrawals can be made through these methods.

4.2 Limits & Timeframes

Withdrawal requests are generally processed within 1 hour. Timings may vary during identity verification procedures or in exceptional circumstances.

4.3 Fund Security

ci777 keeps user funds in separate accounts and secures all financial transactions using SSL encryption technology. Funds from third parties will not be accepted into an account — users must use their own payment method.

4.4 Currency

All transactions on the ci777 platform are conducted in Bangladeshi Taka (BDT / ৳).

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

New members at ci777 receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → Bonus ৳1,200 → Total balance ৳2,200.
• Deposit ৳10,000 → Bonus ৳5,000 (maximum limit) → Total balance ৳15,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only — not on the deposit amount. Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before the bonus funds can be withdrawn.

5.3 Bonus Usage Conditions

• Bonuses are only usable on designated games or game categories.
• Bonus funds or winnings generated from bonuses cannot be withdrawn before the wagering requirement is met.
• One bonus offer cannot be combined with another while a bonus is active, unless specifically stated.
• ci777 reserves the right to modify or cancel any bonus offer; however, existing active bonuses will remain valid until their expiry.
• ci777 may cancel a bonus if misuse is suspected.

5.4 VIP Program

The ci777 VIP program has three tiers. You can move up to a higher tier through regular play:

• Bronze — Up to 0.3% cashback per week.
• Silver — Up to 0.5% cashback per week.
• Gold — Up to 0.8% cashback per week.

VIP benefits are provided at ci777's sole discretion and may change at any time.

6. Gaming Policy & Fair Play

6.1 Fair Play

ci777 is committed to ensuring fair play in all games. All game outcomes are determined by an independent Random Number Generator (RNG), which ensures impartiality.

6.2 Prohibited Activities

The following activities are strictly prohibited on ci777:

• Using any form of fraud, deception, or dishonest gaming tactics.
• Attempting to abuse or manipulate the bonus system.
• Using automated software, bots, or scripts to play games.
• Attempting to breach the platform's security measures.
• Using multiple accounts to gain bonus advantages.
• Using the platform for money laundering or illegal financial activities.

If such activities are found, ci777 may immediately suspend the account, seize all funds, and notify the relevant authorities if necessary.

6.3 Game Rules

Each game has its own rules and conditions, which are displayed in the game interface. Users must follow the relevant game rules in addition to the overall Terms. If a game result is cancelled due to a technical error or disconnection, the wagered amount will be returned to the user's account.

7. Responsible Gaming

ci777 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment and should never cause financial or emotional distress.

• Do not place bets beyond your means.
• Do not treat gaming as a source of income.
• Avoid placing excessive bets to recover losses.
• If needed, contact support to temporarily suspend your account.

To learn more about responsible gaming, please read our Responsible Gaming page.

8. Privacy & Data Protection

ci777 takes the protection of users' personal information very seriously. Our platform uses SSL encryption technology, which keeps all your personal and financial information secure.

ci777 never sells users' personal information to third parties. However, information may be disclosed to comply with applicable law or in response to a lawful request from a competent authority. For our complete data protection policy, please see our Privacy Policy.

9. Account Suspension & Closure

9.1 Closure at the User's Request

Any user may contact ci777 support at any time to request the closure of their account. If there is a remaining balance before closure, please submit a withdrawal request. If the wagering requirement has not been met, any remaining bonus funds may be forfeited.

9.2 Suspension or Closure by ci777

ci777 may suspend or close an account for the following reasons:

• Violation of the Terms.
• Suspected fraudulent activity or fraud.
• Registration of multiple accounts.
• Providing false or misleading information.
• Suspected money laundering.
• Any legal or regulatory requirement.

In such cases, ci777 may cancel all bonuses and, if necessary, hold deposited funds.

10. Limitation of Liability

ci777 makes every effort to provide gaming services, but ci777's liability is limited in the following areas:

• Loss caused by internet disconnection or technical issues from third parties.
• Temporary unavailability of a game or service due to unforeseen technical failure.
• Loss caused by issues with the user's own device or network.
• Loss resulting from unauthorised use of the user's login credentials (where the user's own negligence is the cause).

ci777 will always take appropriate action, but does not accept direct financial liability for losses arising from the situations described above.

11. Changes to the Terms

ci777 reserves the right to change, amend, or update these Terms at any time. Updated Terms will take effect once published on the website. For significant changes, an effort will be made to notify users through their registered contact details.

Continuing to use the platform after any changes implies that you have accepted the updated Terms. You are advised to check this page regularly.

12. Dispute Resolution & Contact

If you have a dispute or complaint, please contact our support team first. ci777 is committed to resolving all complaints fairly and promptly.

Ways to contact support:

• 24/7 Live Chat — Available directly on the platform.
• Email — [email protected] (support available in both Bengali and English).

Live chat typically receives a faster response. All communications are properly documented.

13. Applicable Law

These terms and conditions are governed and interpreted in accordance with applicable law. When using the ci777 platform, users are responsible for complying with the laws and regulations applicable in their own country or region. If online gaming is prohibited in any jurisdiction, users are requested not to use the service from that jurisdiction.